The technical world is rapidly growing, with more competition and higher consumer expectations. IT companies are working to satisfy consumer demands while maintaining the quality of products.  

To say ahead in the IT world, departments are often divided into specialized teams. Each of the members focuses on specific tasks related to development and operations. This division, nevertheless, can cause communication and coordination problems. They often happen between teams developing software and those operating systems. 

DevOps and TechOps are concepts that companies use to connect these gaps. They help companies improve the efficiency of their software development and deployment processes. 

In this blog, we will dive into the concepts of DevOps and TechOps, explaining their responsibilities in your organization’s success. 

What is TechOps?

TechOps, short for Technical Operations, is a traditional IT operations branch focusing on managing, maintaining, and optimizing a company’s IT infrastructure. TechOps teams ensure that the systems are secure, scalable, and available to support the company’s work. They also make sure that everything runs smoothly and functions well, addressing issues quickly to keep the business running without disruptions. 

What is DevOps?

DevOps, short for Development Operations, refers to practices focusing on building the gap of collaboration and communication between development and operations teams. DevOps teams automate software development, including building and testing to deployment and monitoring. They streamline the software development process, minimizing manual work and errors.

Differences between TechOps and DevOps

While TechOps and DevOps share some similarities, they have different objectives and responsibilities. 

• Primary Ojectives: TechOps mainly focuses on system maintenance and the stability of IT infrastructure. Its goal is to ensure that the system runs smoothly with minimal interruptions. On the other hand, DevOps focuses on collaboration between development and operations teams to enable faster and more efficient software deployment. Its objective is to speed up the development process. This results in faster updates and releases via automation. 

• Tools and Practices:
  TechOps typically uses tools designed for monitoring and maintaining IT infrastructure, such as network management systems, server monitoring tools, and backup and recovery solutions. Common TechOps practices include incident management, disaster recovery planning, and routine system maintenance.
  DevOps, meanwhile, relies on automation tools like Jenkins, Docker, and Kubernetes for continuous integration and continuous delivery (CI/CD). It focuses on practices like automated testing, infrastructure as code (IaC), and continuous monitoring to improve the software development life cycle.

• Scope of Responsibilities:
  TechOps is primarily concerned with operational efficiency, ensuring that systems are secure, reliable, and optimized for performance. Its responsibilities are often more reactive, responding to issues as they arise.
  DevOps, by contrast, is more proactive, focusing on improving development cycles and enhancing collaboration between teams. It seeks to speed up the release process while maintaining quality, often through the integration of automated workflows and continuous feedback.

How TechOps and DevOps Complement Each Other

Despite having distinct roles, they still work closely together in a complementary manner in order to achieve a balance between system stability and agility in software development and deployment. 

Interplay between TechOps and DevOps:

• TechOps team focuses on maintaining the stability and performance of IT infrastructure, ensuring it is available, reliable, and secure. Their main concern is ensuring that the underlying technology, such as servers, networks, and cloud platforms work perfectly. 
• DevOps team, on the other hand, is geared towards speed and agility. They work to streamline the software development and deployment process. In addition, they use automation to speed up code releases and ensure continuous integration and delivery (CI/CD)

By working together, TechOps and DevOps teams can create a seamless workflow that maximizes the efficiency and effectiveness of the software development and deployment process. The TechOps specialists ensure the underlying infrastructure is reliable and secure, while DevOps professionals concentrate on delivering high-quality software quickly and efficiently. 

When Do You Need a TechOps Specialist?

If you want to grow a business, technology management can be challenging. That’s when you need a TechOps Specialist or a TechOps team to help you out with this. Here are some signs it is time to hire one:

• Growing Business: As your company expands, you need to ensure your systems (like servers, apps, and websites) can handle the extra traffic. A TechOps expert can help you scale smoothly.

• Frequent Outages: If your systems often go down, you need a TechOps specialist to find and fix problems fast, keeping everything running smoothly.

• Complex Systems: If your business uses a mix of on-site servers, cloud services, and other technologies, a TechOps team ensures everything works well together.

• Automating Tasks: Many routine tasks, like updating systems or monitoring servers, can be automated by a TechOps team, freeing up time and reducing errors.

• Security Concerns: In industries like finance or healthcare, where data security is critical, TechOps helps protect your systems and comply with regulations.

• Smooth Software Updates: If you use DevOps (building and updating apps continuously), TechOps can ensure those updates are released quickly and without causing downtime.

• Global Operations: If your business operates across different time zones, a TechOps team can monitor your systems 24/7, reducing the risk of disruptions.

Importance of TechOps in Larger Organizations

For large companies with many moving parts, having a TechOps team is essential because:

• System Uptime: When downtime affects your business’s bottom line, TechOps ensures everything stays online and running smoothly.
• Cost Savings: TechOps can help optimize resources, especially in the cloud, saving you money without sacrificing performance.
• Team Coordination: In big companies, TechOps makes sure all IT departments work together efficiently.
• Disaster Recovery: TechOps specialists put in place backup and recovery plans, ensuring your business can bounce back from any technical issues quickly.

How 8Seneca Can Help Streamline TechOps

If your business is struggling with managing complex IT operations or scaling your team to meet growing demands, 8Seneca has the perfect solution. 8Seneca helps businesses optimize their TechOps processes, reduce costs, and accelerate delivery—all without the hassle of hiring permanent staff.

Why Choose 8Seneca?

1. Top-Tier IT Talent: With 8Seneca, you gain access to highly skilled professionals who work as an extension of your in-house team, ensuring seamless integration and high productivity. Whether you need experts in cloud computing, DevOps, software development, or IT support, 8Seneca provides tailored teams to suit your project needs.
2. Flexibility and Scalability: 8Seneca’s PurePlay Team Extension model allows you to scale your IT team as your business grows. Whether you need temporary help with a project or ongoing support, 8Seneca offers flexible packages designed to fit your specific requirements​.
3. Cost-Effective Solutions: By outsourcing routine tasks such as IT monitoring, server management, and infrastructure maintenance, you reduce in-house operational costs. Plus, 8Seneca’s services allow your team to focus on core business innovations while they handle the day-to-day operations​.
4. Expert Management and Support: 8Seneca provides project managers to ensure that your outsourced team is aligned with your goals, keeping communication clear and projects on track. With dedicated support, you’ll experience faster delivery times and fewer technical hiccups​.

Proven Results

8Seneca has helped numerous businesses improve their IT operations. For example, one of their clients, a Slovak aerospace startup, needed advanced software development expertise. By working with 8Seneca’s agile development team, the startup successfully launched its product on time and within budget​

Take Your Business to the Next Level!

Don’t let IT operations slow your business down. With 8Seneca’s expertise in IT outsourcing and TechOps optimization, you’ll improve efficiency, reduce costs, and scale your team effortlessly.

Contact 8Seneca today and discover how their tailored IT solutions can help your business thrive!